Returns & Exchanges
At Savage Raven by Skull & Co., we stand by the precision of our electronic gear and offer a 30-day window for returns on all items in original condition. If your hardware doesn't meet your performance standards, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the electronics you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the item in its original protective packaging, including all cables, manuals, and accessories, to ensure the hardware is not damaged during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the exterior of your package, covering any previous delivery markings.
- 4.Inspection and Refund
Once our technicians verify the unit's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.